Jobs in Bath

Resource Coordinator

Come and join an award winning contact centre

Resource Co-ordinator – Bristol
£competitive salary
3 month, fixed term contract

This isn’t your everyday contact centre role. Yes, being on the phone is an important part of the job - but with TMP Worldwide, you won’t be making cold calls or selling anything. Instead you’ll be taking calls from all sorts of people applying for all kinds of roles in all types of organisations.

And there’s much more to the job than taking those initial calls. You’ll also conduct preliminary interviews over the phone, assessing people against certain criteria and making the decision whether they go through to the next stage. It’s a lot of responsibility – and there’s a lot of variety too.

One minute you might be processing applications and sifting CVs, the next sending out confirmation letters or arranging interview dates and venues. The work that you do will see you representing a range of different clients in the public and private sectors, helping to recruit people for a variety of roles from graduate schemes to managerial posts. And with lots of exciting projects in the pipeline, you’ll get a real buzz from the pace that we work at. But just because we’re busy, it doesn’t mean that we don’t have fun here in our brand new, state-of-the-art building. You’ll find we’re a lively, friendly bunch, who pride ourselves on a job well done. With the “agent of the Year” at the South West Contact Centre Awards working here we are also an award winning centre.

So, to get on with us, you’ll need to show that you really can connect with people, take the time to listen and make sure every caller enjoys a positive experience. And, ideally with previous recruitment or customer service experience, you should have good keyboard skills, along with the ability to work flexibly, multi-task and make the right decisions, fast.